[SOLVED] BTC stuck pending in pDEXWithdraw - HELP!

Hi!

I accidentally sent some BTC to my pDEXWithdraw Shield account instead of the usual ‘Account’ section. It’s not been pending for a few hours, but the sender side says complete.

Is there anything I can do to get this to the correct account on Incognito?

MAIN ACCOUNT BTC RECEIVE SECTION:

image

pDEXWithdraw BTC section:

image

Please tell me I’ve not lost this!

Thanks!

2 Likes

Hi @Notforsale,

I believe there is a way to track and recover this transaction. You must reach out to @Ducky and find out more. It may be a few hours before she is able to respond though, so hang tight. Hope this helps!

1 Like

Thanks so much. I’ve reached out to Ducky!

The transaction under my pDEXwithdraw keychain now says failed, and under my main account keychain it says expired.

So not sure if it’s gone now. Ahhhh!

@Notforsale received your DM.

@sid thanks for calming our friend :slight_smile:

4 Likes

Hey @Ducky I’ve got a tusd deposit thats been stuck in pending for a few days, can you help?

1 Like

Hi @Corey_Edwards, can you please give me the tx hash of your transfer (get it from the sender). I will help you check it :relaxed:

Note: make sure that you get the correct tx hash, which shows that you sent your TUSDC to this address: 0x8693AfC2005…9CAc23.

2 Likes

Hey, I dont know if you did anything but the funds actually just came through. Either way, thanks for the help @Ducky :+1:

1 Like

Say oh yeah :love_you_gesture:
Enjoy Incognito world haah!