Buy crypto anonymously on the Incognito pDEX   

[SOLVED] Deposits completed, don't show in the wallet

#1

I made two deposits in ETH and BAND, the status is completed but the quantity is not in the wallet

Screenshot_2020-03-11-09-40-17-141_com.incognito.wallet Screenshot_2020-03-11-09-42-26-807_com.incognito.wallet

1 Like
#2

If you mean they do not show up in the coin listing of your account, you can add the coins yourself by hitting “search existing coins” at the bottom of the coins list.

Also make sure you are looking at the correct account.

1 Like
#3

No, that’s not. The problem is that I made a deposit of 241 band and also 0.5112 eth in my wallet from outside the network. Right now the status is completed, but the amount of the coins isn’t showing in my wallet, is still 0 eth and 0 band.

#4

What version of the app are you using?
Before performing an update or reinstall, save the private key of all accounts you are using, including pDEX and pDEXWithdraw.

#5

3.6.3.2

#6

My screen looks different, that is why I asked.
Can you send your incognito address and the txn id in a private message?

#7

I sent you a message in this platform

#9

Hi Brandon, this issue is fixed. Please refresh your app to see the updated balance.

#10
#11