[SOLVED] Withdrawal Pending [9]

Hi.

I have a withdrawal Pending[9]

Can anyone help? I already contacted Peter in private message but he hasn’t responded yet. Screenshot_20200702-081700_Incognito Wallet

Regards Bob

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Hi Bob, FYR Do Not Panic - Please Wait Patiently

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Hi @Bob, Peter got sick. @Ducky will help you to kick the transactions.

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Hi @Bob, we have just helped you run this transaction again and it’s done successfully :slight_smile: Please check your balance.
Thanks @Trader3 for calming our friend, and @andrey for introduction :rofl:

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Thank you so much!
You guys are the best :star_struck:

Bob

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Hey Bob, I’m digging a little bit deeper into this case to make sure it won’t happen again. Can you tell me when did you make the withdrawal on the app? Is it “July 01 02:51PM”? Also, what is the timezone here?

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duybao,
The time zone is UTC +2 (Central European Time)

What I think caused it was that I made a bigger withdrawal that was failed. Then, when I tried another one with a smaller amount, it never went passed pending, since there was another one that was pending as well.
Screenshot_20200702-144701_Incognito Wallet
Regards Bob

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Screenshot_20200701-153312_Incognito Wallet Screenshot_20200701-153320_Incognito Wallet Screenshot_20200701-153328_Incognito Wallet Screenshot_20200701-153350_Incognito Wallet

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I am face this problem already.

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Can i message you?

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